Coaching Using the GROW Model

Due to the complexity of the project and the different possible outcomes

that the learner would be presented with at each stage of the conversation,

I needed to create a branching tree diagram to plan my non-linear story.

I chose to use Twine for this task as it allowed me to plot out each stage

of the manager and team member meeting and link the outcomes at each

stage to subsequent actions. As I built the branching tree, I could also play

the scenario to see whether it worked and to consider where further thought

was needed.

An important part of the scenario consideration was that the learner got

feedback on the actions they chose during each stage of the meeting. To 

achieve this I decided to create a coach mentor that would tell the learner

whether the choice they made was the best course of action or not, and why.

I also decided to use this coach mentor as a help option that the learner could

click on for advice at each stage of the meeting.

I sent the finished scenario to my SME so it could be played out in full and 

reviewed. Some of the text, such as the wording of some of the conversations

 and the proposed names were changed after our review meeting, but the content

and the flow remained largely the same

Below are examples of the top-level scenario, a passage from the story, and a 

video of part of the story being played out from my original Twine branching tree.

I drew the inspiration for my project theme from a fun office background 

image that used three main colours, which I then used for font, fill and 

accent colours throughout.

I used Adobe XD, with customised graphics from Canva and Storyline 360

to create visual mockups of what I envisaged each slide to look like. Adobe XD

allowed me to create quick wireframes that could be shared and modified easily.

Once I had approval on the general design, I created a visual storyboard to take 

back to my SME to help them visualise my ideas.